You receive a yellow card (warning) or red card (switch off) when you break the following:

  • Violation of Upgig's Terms of Service / Code of Conduct = Direct Suspension
  • Violation of the client's terms of use / code of conduct = Direct suspension
    Unreported incident = 1st yellow card
  • Non professional behavior = 1st yellow card
  • Late cancellation = 1st yellow card
  • No show (not found) = Direct shutdown
  • Late arrival = 1st yellow card
  • Deviation from assignment before the assignment is completed = 1st yellow card
  • Failure to follow clear directives (Some assignments have clear requirements that you wear uniform / work clothes, that you return equipment after the work pass, etc.) = 1st yellow card

Read more about how this works here under "policies & guidelines"

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