As a talent at Upgig you have your own responsibility which means commitment and clear commitments. Once you have accepted an assignment, you have a duty to work and are therefore bound to do the job.

As a talent, you have the right to refuse assignments, but you are also obliged to work out the passports that you have accepted. Upon approval of an assignment in the app, you have undertaken to work in accordance with that agreement. Thus, the work pass cannot be canceled in any way (invalid cancellation / absence). This means that you have committed a breach of contract. Of course, if there are special reasons (eg illness) we take this into account (valid absence).

To ensure that our talents keep their commitments to their accepted assignments, all attendance / absences and cancellations are recorded in the system. Deviating from an ongoing gig, canceling or leaving without valid reason is classified as breach of contract. Yellow card warnings are issued in accordance with our warning policy. This information then forms the basis for how new assignments are matched.

Note: If the client makes changes in the start and end time after you have approved a task, you have the right to refuse / cancel. Please inform us immediately by contacting Upgig Support in the chat.

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