Your feedback is crucial to us! We want you to be satisfied with the help that you receive. As a client, you are responsible for instructing and supervising the gigger as well as ensuring that the person has the right conditions for performing and completing the assignment. Therefore, our basic principle is that you pay for the hours that you have hired the talent through us. If you have any problems that you cannot solve or if you have feedback, please contact us at hello@upgig.com.

Tips for good collaboration:

  • A clear job description in the job advertisement is very important to ensure that you find the right person.
  • Clarify expectations, ask the gigger if the expectations are clear and correctly understood before the assignment start.
  • Clarify the instructions, make sure all instructions are complete & understood.
  • Give feedback directly to the gigger and then a rating in the system (read more here)
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