Your feedback is crucial to us! Of course, we as a customer want you to be satisfied with the help you receive. As a client, you are responsible for instructing and supervising the gigner as well as ensuring that the person has the right conditions for completing the assignment. Therefore, our basic principle is that you pay for the hours you have hired a talent through us. If you have any problems that you cannot solve or if you have feedback, please always contact us at hello@upgig.com.

Tips for good collaboration:

  • A clear job description in the job advertisement is very important to ensure that you find the right person.
  • Clarify expectations, ask the giggler if the expectations are clear and correctly understood before the assignment commences.
  • Clarify the instructions, make sure all instructions are complete & understood.
  • Give feedback directly to the giggler and then an app review (read more here)
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